Open Lotus → Profile → Data Sources → Hospitals & clinics: Search for your hospital or clinic and tap Connect.
Sign in to your patient portal (the online account you use with your hospital or clinic): Give permission to share your records, then return to Lotus.
Give it a little time: Some health systems update overnight; Lotus also runs regular syncs and processes background updates.
Still missing? Text +1 (415) 305-9265 with the provider name and we’ll investigate the connection.
My latest health records aren’t showing up in the app. How do sync them directly?
Written by Lotus Support
