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Do you pull lab results and imaging too?

Written by Lotus Support
  • Labs: Yes—values and reports when your connected sources share them.

  • Imaging: We currently don’t fetch the image files (like CT/MRI DICOMs). In many cases we can show the radiology report if your provider shares it.

Have a report that isn’t connected? You can share a report saved as a PDF, a common type of document file. In chat, tap +, then Upload File. Choose your report, add your question, and send it.

On iPhone, each PDF must be under 5 MB in file size and have fewer than 100 pages. You can attach up to 3 files or images per message.

Lotus can use the report to answer your questions in chat. Uploading it does not automatically save each test result as a separate entry in your health record.

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