Privacy, Security & Data
Learn how Lotus Health AI protects your personal health information, verifies your identity, and what types of data it collects and uses to support your health journey.
How does Lotus Health AI protect my personal health data?Security measures: end-to-end encryption, secure ID verification (Persona), strict internal data access controls.
Who can access my data internally at Lotus Health AI?Clarifies authorized internal access to user data by clinicians and essential technical staff only.
How does Lotus Health AI verify my identity to protect my data?
What kinds of data does Lotus Health AI collect and use?Types of health data Lotus integrates: EHRs, wearables, fitness/nutrition apps, genetic tests, insurance claims.
What happens to my ID photo after verification? Do you keep it, or is it deleted?
Where is my data stored, and who can access it?
Is my information shared with the government, insurance companies, or anyone else?
What medical rules, laws, and regulations allow you to collect my data? What laws do you need to follow?
What exact information from my ID do you actually store?
Explain step by step how you access my data and why it’s being used?
I’m hesitant to provide my Social Security number. Do I have to?